Last Updated: 12 December 2025
Privacy Policy
We’re committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
- Email: info@ratemydateni.com
- Phone: 07375643492
- Website: Ratemydateni.com
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INTRODUCTION
Ratemydateni (“we”, “us”, “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services, attend our events, or interact with our website.
We are the data controller for the personal information we collect about you. We operate as a sole trader in Northern Ireland and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
INFORMATION WE COLLECT
Information You Provide Directly
When you register for our events or use our services, we collect:
- **Personal Details:** First name, last name, email address, phone number
- **Event Information:** Age, gender, event preferences
- *Payment Information:** Processed securely through Stripe and PayPal (we do not store full card details)
- **Communication Preferences:** Marketing opt-ins, newsletter subscriptions
- **Match Preferences:** Information about who you're interested in meeting at events
Information Collected Automatically
When you visit our website, we automatically collect:
- **Technical Information:** IP address, browser type, device information, operating system
- **Usage Data:** Pages visited, time spent on site, links clicked, referring website
- **Cookies:** See Section 8 for detailed cookie information
Information from Third Parties
We may receive information from:
- **Payment Processors:** Stripe and PayPal provide transaction confirmation
- **Ticketing Platforms:** Eventbrite, Skiddle, and TicketSource when you purchase through them
- **Social Media:** If you interact with our social media pages or share our content
Photos and Videos
HOW WE USE YOUR INFORMATION
Event Management
– Processing ticket purchases and managing bookings
– Sending event confirmations, reminders, and updates
– Organizing seating arrangements and ensuring balanced gender ratios
– Providing name tags and event materials
Match Services
– Sharing your contact information with mutual matches after events
– Sending match results via email the day after the event
– Facilitating connections between attendees who expressed mutual interest
Marketing Communications
– Sending newsletters about upcoming events (via FluentCRM and Klaviyo)
– Promotional SMS and WhatsApp messages (via Webex Interact)
– Social media marketing and engagement
– Targeted advertising on social platforms
**You can opt out of marketing communications at any time** by:
– Clicking “unsubscribe” in any marketing email
– Replying “STOP” to SMS messages
– Contacting us at info@ratemydateni.com
– Updating preferences in your account
Business Operations
– Customer service and support
– Processing refund requests (where applicable under our terms)
– Fraud prevention and security
– Legal compliance and protecting our rights
– Improving our services and website functionality
Legal Basis for Processing
Under UK GDPR, we process your data based on:
– **Contract Performance:** To provide event services you’ve purchased
– **Legitimate Interests:** To market our services, improve our business, and ensure event safety
– **Consent:** For marketing communications and photography/videography
– **Legal Obligation:** For tax, accounting, and regulatory compliance
SHARING YOUR INFORMATION
We share your personal information in the following circumstances:
Match Sharing
We share your contact details with mutual matches only
Service Providers
Stripe, PayPal, email marketing tools
Legal Requirements
Stripe, PayPal, email marketing tools
What We Don't Share
We never sell your data or share with venues
Match Sharing
**After each event, we share limited information with your mutual matches:**
– First name
– Email address
– Any additional information you chose to share on your match card
This is a core part of our service. By attending our events, you consent to this sharing.
Service Providers
We share data with trusted third-party service providers who help us operate our business:
– **Payment Processors:** Stripe, PayPal
– **Ticketing Platforms:** Eventbrite, Skiddle, TicketSource
– **Email Marketing:** FluentCRM, Klaviyo
– **SMS/WhatsApp:** Webex Interact
– **Website Hosting:** Our hosting provider
– **Analytics:** Google Analytics (see Section 8)
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, legal process, or to:
– Comply with legal obligations
– Protect our rights and property
– Prevent fraud or illegal activity
– Protect the safety of our customers and staff
– Business Transfers – If we sell, merge, or transfer our business, your information may be transferred to the new owner.
What We Don't Share
We **DO NOT**:
– Share your data with venues (they do not receive attendee lists)
– Sell your personal information to third parties
– Share your information with other attendees unless there’s a mutual match
– Use your data for purposes unrelated to our services without consent
DATA STORAGE AND SECURITY
How We Store Your Data
– **Digital Records:** Stored securely on our website database and in encrypted spreadsheets on password-protected local computers
– **Physical Records:** Event paperwork (match cards, sign-in sheets) is securely stored and destroyed after 6 months
– **Retention Period:** We keep your contact information indefinitely while you remain an active customer (attending events or receiving communications)
**Note:** Physical paperwork does not contain sensitive personal information and is used only for match processing.
Security Measures
We implement industry-standard security measures:
– SSL/TLS encryption for website communications
– Secure payment processing via PCI-DSS compliant providers
– Password protection for all systems
– Regular security updates and monitoring
– Limited staff access to personal data
– Secure backup procedures
International Transfers
Your data is primarily stored in the UK/EU. Some of our service providers (e.g., email marketing platforms) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
YOUR RIGHTS UNDER UK GDPR
Under UK GDPR, you have the following rights regarding your personal data. We will respond to any request within one month. Click each right to learn more:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal requirements.
Right to Restrict Processing
Request that we limit how we use your data.
Right to Data Portability
Request your data in a structured, commonly used format.
Right to Object
Object to processing based on legitimate interests, including marketing.
Rights Related to Automated Decision-Making
We do not use automated decision-making or profiling.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
– Email: info@ratemydateni.com
– Phone: 07375643492
We will respond within one month. If your request is complex, we may extend this by two months and will notify you.
Right to Complain
CHILDREN'S PRIVACY
Our services are only available to individuals aged 18 and over. We do not knowingly collect information from anyone under 18. If we discover we’ve collected data from someone under 18, we will delete it immediately.
COOKIES AND TRACKING
Essential Cookies (Always Active)
– Session management
– Security features
– Shopping cart functionality
– GDPR cookie consent
Analytics Cookies (Always Active)
– Google Analytics: Tracks visitor behaviour and site usage
– Helps us understand which pages are most popular
– Measures marketing campaign effectiveness
Marketing Cookies (Always Active)
– Facebook Pixel: For retargeting ads on Facebook/Instagram
– Google Ads: For tracking ad performance
– Social media integration
Controlling Cookies
You can control cookies through:
– Our cookie consent banner (appears on first visit)
– Your browser settings (most browsers allow you to block cookies)
– Third-party opt-out tools (e.g., Google Analytics opt-out browser add-on)
**Note:** Blocking essential cookies may affect website functionality.
Third-party services (Google, Facebook) may collect data through our website. Review their privacy policies:
– Google Privacy Policy: https://policies.google.com/privacy
– Facebook Data Policy: https://www.facebook.com/privacy/explanation
PHOTOGRAPHY AT EVENTS
Our Practice
We photograph and film attendees at our events for:
– Social media content (Facebook, Instagram, TikTok, etc.)
– Website testimonials and promotional materials
– Marketing campaigns
– Event highlights and recaps
Your Consent
**By attending our events, you consent to being photographed and filmed.** We mention this in pre-event emails sent to all ticket holders.
Opting Out
If you do not wish to be photographed:
– Inform our event staff upon arrival
– We will make reasonable efforts to exclude you from photos/videos
– Note: In group shots, it may not be possible to completely avoid capturing you in the background
Requesting Removal
If you appear in published content and want it removed:
– Contact us at info@ratemydateni.com with the specific content
– We will remove or blur your image within 7 business days
– Note: Content shared by attendees on their own social media is outside our control
Third-Party Websites
Our website may contain links to third-party websites (e.g., social media, ticketing platforms). We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
– Post the updated policy on our website with a new “Last Updated” date
– Notify you via email if changes are significant
– Continue to protect your data in accordance with applicable laws
Data Retention
Requesting Removal
– **Active Customers:** We retain your contact information indefinitely while you use our services
– **Inactive Customers:** If you don’t attend events or interact with us for 3 years, we may delete your data
– **Physical Records:** Event paperwork is destroyed after 6 months
– **Financial Records:** Kept for 7 years for tax purposes
Requesting Deletion
You can request deletion of your data at any time by contacting info@ratemydateni.com. We will delete your data within 30 days unless we’re legally required to retain it.
CONTACT US
Have Questions?
- 📧 Email: info@ratemydateni.com
- 📞 Phone: 07375643492
- 🌐 Website: Ratemydateni.com
⏱️ Response Time: We endeavour to respond within 5 business days.